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Comparing Car Hire Excess Waiver Insurance

Compare Car Hire Excess Insurance with Excessbuddy.com
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Looking for Car Hire Excess Insurance?

We aren't able to provide Car Hire Excess Insurance comparisons at this time. For information on existing policies, please scroll further down the page.

For information on insurefor.com policies purchased from Excessbuddy, please visit insurefor.com.

For information on bigbluecover.com policies purchased from Excessbuddy, please visit bigbluecover.com.

If you are still looking for Car Hire Excess Insurance, our partner Leisure Guard continues to offer Vehicle Hire Excess Insurance.

Leisure Guard's Vehicle Hire Excess Waiver policies are arranged and administered by Rock Insurance Services Limited. Excessbuddy.com is a trading style of Rock Insurance Services Limited.

• Excess reimbursement and damage waiver limit up to £10,000 for hire cars
• Misfuelling Cover up to £500
• Locked Out Cover up to £100
• Replacement Key Cover up to £500
• Drop Off Charges up to £300

Visit Leisure Guard

Information for Excess Buddy Customers

Policy Information

If you purchased a policy through Excess Buddy, you will have received an email from your chosen provider shortly after purchase, containing the details of your cover, your policy documents and information on how to make a claim.

If you have lost access to your email, please visit the website for your chosen brand to access the full details of your cover, including how to get in touch with your insurance provider:

Insurefor.com

Big Blue Cover

Leisure Guard

If you bought a Leisure Guard Vehicle Hire Excess Insurance policy through Excess Buddy – your policy documents are available below.

Leisure Guard – Excess Buddy Policy Wording

Leisure Guard – Excess Buddy Insurance Product Information Document

 

Need to get in touch?

What should you do if you are unhappy with our service?

At ROCK we will do everything possible to ensure that you receive a high standard of service. However, if you are not satisfied with the service received on this website and want to make a complaint, please let us know and we will try to resolve it as quickly as possible.

There are a number of ways you can register your complaint:

By email to
[email protected]

By telephone to
0800 091 3768

By post to
excessbuddy.com
135 High Street
Crawley
West Sussex
RH10 1DQ

We will endeavour to resolve your complaint within 3 working days but if it is going to take longer to carry out a full investigation and provide an outcome then we will write to you within 5 working days to let you know. We will keep you up to date with progress and provide you with a final response before 40 working days. If you are still dissatisfied then you have six months from that point to refer the matter to the Financial Ombudsman Service for an independent view:

By email to
[email protected]

By telephone to
0800 023 4567

By post to
Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
London
E14 9SR

If your complaint is regarding a product or service that you have purchased via this website then you can complain directly to the relevant product or service provider responsible for supplying the product or service about which you wish to complain.

If you wish to raise a formal dispute you can do so through the European Commission’s Online Dispute Resolution procedure. This procedure will help you to access the appropriate dispute resolution body.

We cannot answer complaints on behalf of a product or service provider or accept responsibility for any such complaints. We recommend that you visit the website of the product or service provider and follow their complaints procedure if you wish to make a complaint against them.